These Terms of Service (“Terms”) govern your access to and use of the website and the products, design, and installation services (collectively, the “Services”) provided by Solomon Shade Solutions (“Solomon Shade Solutions,” “we,” “us,” or “our”). By accessing our website, requesting a consultation, or purchasing our Services, you agree to be bound by these Terms.
1. Use of Our Website
You may use our website for lawful purposes only. You agree not to use the site in any way that could damage, disable, or impair it, or interfere with any other party's use. All content on this site, including text, graphics, logos, and images, is the property of Solomon Shade Solutions or its licensors and is protected by applicable intellectual property laws.
2. Consultations and Estimates
We offer free, no-obligation consultations and estimates. Estimates are based on the information available at the time and the conditions observed during the consultation. Final pricing may be adjusted if the scope of work, measurements, site conditions, or product selections change. Estimates are valid for the period stated on the proposal and are not a guarantee of availability or final cost until a written agreement is signed.
3. Orders, Pricing, and Payment
All orders are subject to a written agreement. Prices, product specifications, and lead times are subject to change until your order is confirmed. Payment terms, including any deposit, balance, and accepted payment methods, will be set out in your agreement. Financing, where offered, is subject to approval by a third-party provider and to that provider's separate terms.
4. Price Match Guarantee
Our price match guarantee applies to an equivalent product of the same brand, quality, configuration, and warranty offered by a competitor, and is subject to verification. Proof of the competing quote may be required. We reserve the right to determine, in good faith, whether a product qualifies as equivalent.
5. Scheduling and Installation
We make every effort to meet estimated installation timelines, but these are targets and not guarantees, as they may be affected by manufacturing, weather, site readiness, and other factors outside our control. You are responsible for providing safe and reasonable access to the installation area. We will work with you to reschedule if conditions prevent a safe or proper installation.
6. Warranties
Our products are backed by manufacturer and workmanship warranties as described in your agreement and applicable product documentation. Warranty coverage may vary by product and component. Warranties do not cover damage caused by misuse, accident, alteration, improper operation, severe weather beyond a product's rating, or failure to follow care and maintenance instructions. For service requests, please use our Support / Service page.
7. Disclaimers and Limitation of Liability
Our website and its content are provided “as is” without warranties of any kind, express or implied. To the fullest extent permitted by law, Solomon Shade Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or our Services. Nothing in these Terms limits any rights you may have that cannot be lawfully excluded.
8. Indemnification
You agree to indemnify and hold harmless Solomon Shade Solutions and its owners, employees, and agents from any claims, losses, or expenses arising out of your breach of these Terms or your misuse of the website or Services.
9. Third-Party Links
Our website may contain links to third-party websites or services that we do not control. We are not responsible for the content, policies, or practices of any third-party sites.
10. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Harris County, Texas.
11. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date above reflects the most recent revision. Your continued use of the website or Services after changes are posted constitutes your acceptance of the revised Terms.
12. Contact Us
Questions about these Terms? Reach us at:
Solomon Shade Solutions
4127 Hollister St Unit N, Houston, TX 77080
Phone: 713-485-4373
Email: solomonshadesolutions@gmail.com