Detail Your Request
Use the form below to provide specific information about the product affected, the installation address, and a clear description of the issue.
To ensure the fastest turnaround time and resolution, please follow these three simple steps when submitting a service request:
Use the form below to provide specific information about the product affected, the installation address, and a clear description of the issue.
Attach photos of the current fixture and the problem area. Visual information allows our service experts to quickly diagnose the issue before even scheduling a visit.
Our dedicated team will review your submission, contact you within one business day, and schedule a service appointment or provide guided troubleshooting to get your shade solution operating perfectly.